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2006-2010 Dodge Charger

Contact Us



If you are writing to check the status of your order, please first check the Where's My Stuff? page. If your order has not shipped and you expected it would have by now, please check the product page where you ordered it for the Availability message. This is listed in the shaded box where you clicked Add to Cart just above where you made your selections. Some items may ship a few days after you place your order and this will be listed in the Availability notice on the product page.


Live Support Online

The fastest way to Contact Us is using our Live Support feature. Simply click the Live Support link at the top of any page to be connected with a Customer Service rep. Live Support hours are usually 7:15am-3:00pm eastern time Monday-Friday (except US holidays or when we skip out early for the day).


E-mail

We are dedicated to answering your questions promptly, even during evenings, Saturdays and some holidays. Simply click the Live Support (or Support Offline) icon at the top of any page and if Live Support is not available, you will be prompted to leave a message that will be emailed to Customer Service.


Are you missing an email from us? If you did not get a reply to an email you've sent, please make sure you enter your correct email address; if it is entered wrong, you won't get our reply (yes, this happens a couple of times per week). Please also make sure to check spam folders for our replies; we reply to all emails. ATTENTION HOTMAIL, GMAIL, YAHOO USERS Please enter our email address into your address book to help ensure you receive our replies and emails. These email services are notorious for blocking emails you're expecting. Adding us to your address book will help prevent our emails from being blocked to you.


U.S. Mail

Our mailing address (FOR ORDERS BY MAIL ONLY-DO NOT SHIP RETURNS OR CORES HERE-SEE BELOW):
PFYC-PartsForYourCar
3020 Issaquah-Pine Lake Road SE #35
Sammamish, WA 98075


NOTE: This is not a warehouse and we do not ship products from here. Do not send returns or cores to the above address. To find out where to send a core return, click here. To find out how and where to return an item, please refer to our Returns section of the site for details. Sending anything other than mail orders to the above address will cause you to incur substantial restocking fees or core refund penalties.


Telephone
We do not offer telephone support or telephone ordering at this time. We've served hundreds of thousands of customers since 1998 operating without telephone support or telephone ordering just like Amazon.com, Buy.com and other successful ecommerce companies and have had excellent results, providing customer service on days and at late hours our competitors are not even around. If you're skeptical, check out our Testimonials section, our reputation on auto related forums and our standing with the BBB. We're enthusiasts and consumers just like you. We believe in doing what we say we'll do. We'll never leave you hanging out to dry. Give our service a try, we'll strive to exceed your expectations.


Thanks for visiting us.
The Staff at PartsForYourCar.com

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